Florida businesses scale faster when the operations layer is owned by a dedicated Operations VA, not stitched together by the founder. We match vetted, U.S.-managed VAs to Florida clients statewide — onboarded in 24–72 hours and aligned to your local time zone.
Operations VAs document how your business actually runs, automate the repeatable parts in Zapier or Make, and own the back-office work — vendor coordination, internal reporting, license renewals — that nobody on your core team has time for.
Whether you're in a metro hub or a smaller Florida city, the same vetting, training, account management, and replacement coverage apply.
Document SOPs for every recurring process with screenshots and Loom walkthroughs Build and maintain Zapier or Make automations across your tool stack Manage vendor onboarding, contracts, COIs, and renewal calendars Run weekly internal ops reporting — KPIs, dashboards, and exceptions Maintain internal wiki, org chart, and policy documentation Coordinate cross-team requests and triage operational incidents
Stack coverage: Zapier, Make, Notion, Airtable, Slack, Google Workspace.
SOP library updated (Weekly) — New SOPs published, existing SOPs reviewed against current practice, gaps flagged with owner and due date. Automation health check (Weekly) — Every active Zap or scenario reviewed for failures, duplicate runs, and missed triggers — fixes shipped same day. Vendor & contract dashboard (Monthly) — Renewal dates, owners, and spend per vendor in one view — nothing auto-renews without a decision. Internal ops report (Weekly) — KPIs, exceptions, and 3 recommended process improvements — pulled from your tools and ready for your leadership review.
Most Florida placements are live within 24–72 hours of kickoff.
Yes — one dedicated VA per client. No pooling or rotation.
Yes. The VA is scheduled to your local business hours.
We track SOP coverage, automation reliability, and ops report quality every week against your operations SOP. If outputs slip, we coach against the SOP and add a senior ops review on deliverables. If it doesn't recover within 2 weeks, we replace the VA at no extra cost — your SOPs, automations, and dashboards stay with you, not the VA.
Both. Most Operations VAs are comfortable building Zapier and Make scenarios end-to-end. For complex multi-system workflows we'd loop in a Tech VA or your engineering team.