Healthcare firms across Massachusetts use dedicated virtual assistants to claw back hours from recurring admin and customer-facing work — without the cost or ramp of an in-house hire.
HIPAA-aware VAs for private practices, clinics, and digital health teams. They handle scheduling, insurance verification, prior auths, and patient communication so your clinical team stays focused on care.
Every VA matched to a Massachusetts healthcare client has prior production experience in your industry's workflows and tools.
Appointment scheduling Insurance verification Patient follow-up Records management
Athenahealth, Epic, Kareo, DrChrono, SimplePractice, Spruce.
Customer Support, Admin & Data Entry, Executive Assistant.
Yes — we match VAs with prior healthcare production experience.
Highest-frequency recurring work: appointment scheduling, insurance verification, patient follow-up.
Least-privilege access, NDAs by default, role-based permissions, plus industry-specific safeguards.
Yes — part-time to full-time to multi-VA pods, same account manager throughout.