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Managed Virtual Assistant vs. Freelancer

Freelance marketplaces let you hire someone directly. A managed service matches, trains and supervises the assistant for you. The right choice depends on how much management time you want to spend.

Talk to us about your role

Side-by-side

Freelancer (marketplace)Managed virtual assistant
Finding the personYou post, screen and interviewWe hand-pick a trained VA matched to your role and industry
Training & SOPsYou create themAccount manager helps document SOPs and sets up tools
Day-to-day oversightYouAccount manager runs QA and weekly written reports
AvailabilityOften juggling several clientsDedicated assistant working your U.S. business hours
Sick days & turnoverWork stops; you rehireBackup coverage and replacement guarantee included
PricingVaries by freelancer, plus platform feesFlat: $495/mo part-time, $995/mo full-time

When freelancer (marketplace) makes sense

  • You need a one-off project with a clear deliverable (a logo, a single report).
  • You enjoy hiring and managing contractors yourself.

When managed virtual assistant makes sense

  • You need ongoing, daily help and can't afford it stopping.
  • You don't have time to screen, train and supervise someone.

Common questions

Is a freelancer cheaper than a managed VA?

Sometimes the hourly rate is lower, but you take on screening, training, supervision and the cost of rehiring. Our plans start at $6/hr with management included.

Can I switch from a freelancer to a managed VA?

Yes. Your account manager can document what your freelancer does today and onboard a dedicated VA in 24–72 hours.

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