Writing SOPs That Stick: The Loom + 1-Pager Method

Long, written-only SOPs go stale within a quarter and nobody reads them. The format that actually gets used is a short Loom paired with a 1-page checklist.

Block one hour per SOP. Most workflows take 20–40 minutes once you've done it twice.

• Record a Loom of you doing the task once, talking through every decision
• List 5–10 numbered steps in a doc
• Add 'inputs' (what you need to start) and 'definition of done' (how you know you're finished)
• List the 2–3 most common edge cases and how to handle them
• Link the Loom at the top of the doc and store both in one folder

Have your VA update the SOP every time they hit something the doc didn't cover. Within a quarter, your SOP library is genuinely the best documentation of how your business runs.