For DTC and marketplace brands, a Admin & Data Entry plugs into the order, support, and returns ops — taking on crm updates and data entry so founders and ops leads stop carrying the work themselves. They work inside the same tools you already run on, including Salesforce and HubSpot alongside Shopify, and inherit the SOPs your team has already documented.
Every Admin & Data Entry we place in e-commerce works against PCI-aware order handling and platform policy compliance. We solve the day-to-day pain DTC and marketplace brands feel most: promo-cycle volume spikes that break SLAs. They onboard onto your e-commerce stack (typically Shopify, Amazon Seller Central, Gorgias) inside the first week, with your SOPs as the source of truth.
In the first 30 days, your Admin & Data Entry for E-commerce ships the crm hygiene pass (weekly) and the targeted prospect list (per request), plus the recurring work that defines the role: clean and de-duplicate crm records — contacts, companies, and deals, and build prospect and account lists from linkedin, apollo, or web research. Your account manager runs a weekly review against the role's SOP and the e-commerce-specific checklist so quality is measured, not assumed.