For DTC and marketplace brands, a Recruiting & HR VA plugs into the order, support, and returns ops — taking on candidate sourcing and screening calls so founders and ops leads stop carrying the work themselves. They work inside the same tools you already run on, including LinkedIn Recruiter and Greenhouse alongside Shopify, and inherit the SOPs your team has already documented.
Every Recruiting & HR VA we place in e-commerce works against PCI-aware order handling and platform policy compliance. We solve the day-to-day pain DTC and marketplace brands feel most: promo-cycle volume spikes that break SLAs. They onboard onto your e-commerce stack (typically Shopify, Amazon Seller Central, Gorgias) inside the first week, with your SOPs as the source of truth.
In the first 30 days, your Recruiting & HR VA for E-commerce ships the sourced candidate list (weekly) and the scheduled interview loops (per role), plus the recurring work that defines the role: source passive candidates on linkedin and outreach against your icp, and screen inbound applicants against role scorecards and route shortlists. Your account manager runs a weekly review against the role's SOP and the e-commerce-specific checklist so quality is measured, not assumed.